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Mosh vs Pilot: Which Is Better For Hair Loss?

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Losing hair is tough for anyone. You might feel like you’ve become the subject of a cosmic joke, with new hairs showing up in your ears and nose while the hair you want to keep—on top of your head—gets thinner and thinner. Fortunately, you’re not at the mercy of the universe. You have interventions at your disposal, just as you can zap away unwanted hairs. 

Toward the goal of keeping the hair on your head as long as possible, we’re reviewing the best Australian hair loss treatment platforms: Mosh vs Pilot

We’ll give an overview for those of you looking for effective medications with the added benefits of at-home delivery and convenient doctor’s consultations, covering the types of products you can expect from each brand, pricing, and details on effectiveness.

Tl;dr – What’s the best hair loss treatment platform?

More treatment options
Pros:

Topical option: Mosh offers topical minoxidil by itself, which avoids potential side effects of oral medication or can be combined for more advanced hair loss.

Effective: Mosh offers more options and combinations to improve effectiveness and cater to more preferences.

Consultation options: Mosh has three communication options with medical hair loss advisors (text, video chat, or phone).

 

More affordable & direct
Pros:

Cheaper: The 2-ingredient plan is more affordable than Mosh’s comparable one, with savings that add up with continuous use.

More direct: Pilot is more upfront about what’s included in its treatments and what you get for each price point.

Mosh vs Pilot overview: Best personalised hair loss treatment brand

Best Personalized Hair Loss Treatment Brand

Hair loss treatment productsOral finasteride
Oral minoxidil
Topical minoxidil
Oral finasteride
Oral minoxidil
Oral finasteride price$24/mo$29/mo
Oral finasteride + minoxidil price$45/mo$49/mo
Topical finasteride + minoxidil price$45/mo
Topical and oral finasteride + minoxidil price$56/mo
Free unlimited doctor's consultations?
Doctor consultation methods?Phone call, video chat, text100% text-based consultations
Personalized dosages?
Free delivery?
Delivery AreaAustraliaAustralia
What else can they treat?Sexual health (ED & PE)
Anti-ageing
Acne
Mental health
Weight loss
Sexual health (ED, PE, herpes)
Skin
Mental Health
Sleep
Weight loss
Website
Mosh
Pilot

Mosh hair loss review: Who is it for?

Mosh is an online telehealth service that offers personalised prescription medication to address hair loss and other forms of men’s health treatments. You’ll go through a consultation online and have medication conveniently prescribed by an Australian registered doctor if it suits your situation.

Everything is online, from your quiz to your doctor’s consult (text, call, or video), subscription, and ongoing treatment or questions. With three options at different price points, Mosh’s licensed physicians can recommend the most effective way to treat your individual causes of hair loss with over 85 treatment combinations, oral and topical. 

  • Prevention plan ($24/mo): For early-stage hair loss, contains 1 active ingredient (finasteride) in oral form
  • Prevention & Regrowth plan ($45/mo): For moderate hair loss, contains 2 active ingredients (finasteride + minoxidil) in oral or spray (topical) form
  • Hair Loss Clinic plan ($56/mo): For advanced hair loss, contains 2 active ingredients (finasteride + minoxidil) in oral and spray form (combined treatment for best results)

Your prescription will be sent to your home in discreet packaging every three months, and you can expect to see results in 3-6 months, with increased hair growth in 9 months. 

Whether you’re experiencing early thinning, moderate hair loss, or advanced balding, Mosh offers prescription treatments for all stages of hair loss at affordable prices.

Mosh customer reviews: 

Trustpilot: 4.4/5 star | 1.2k+ reviews

Hair loss treatment workingTrustPilot
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“In 3 months using Minoxidil 7%/Finasteride 0.1%, my hair loss has stopped, and I feel my hair is fuller and stronger."
Hair & skin improvingTrustpilot
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“I had my hesitations about Mosh, but after months of wearing a mask I had developed pimples in some gnarly spots. I had also been hiding my hair under a hat due to fear of thinning. These two reasons meant I reached out… Within a fortnight my skin had cleared up, my hair thickening. I genuinely had no idea how quickly this product would not only work, but the quality.”
Great customer supportTrustpilot
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“The treatment made it to my door within a week it was all good except for a small leak that had occured in the minoxidil spray. Only a little was lost, maybe 100ml (these things happen, right?) anyhow, I let Dennis at MOSH support know, who very quickly arranged for a new bottle to be sent to me. Great customer support and a good product 👍👍”
Easy, individualised treatmentTrustPilot
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“I loved the amount of info I was required to give to best suit my individual situation... fast reply and parcel arrived in good amount of time. Just started the treatment today and it is the simplest form of hair loss treatment I have tried... looking forward to seeing what happens in the next few months.”
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Pilot review: Does Pilot hair loss work?

Pilot is also an Australian telehealth company offering hair loss solutions and other men’s health treatments – prescriptions and non-prescription. Consultations are carried out virtually, and, if applicable, medication is sent to your home. 

Whether you are balding, your hair is thinning, or you’re noticing a receding hairline, Pilot’s team of Aussie doctors will work with you through 100% text-based communication to formulate a custom hair loss treatment plan just for you.

After taking Pilot’s online quiz, they’ll work with you to get to the root cause of your hair loss and match you with the most effective oral treatment for you. The medication comes in compounded daily capsules formulated to show results in 3-6 months, with a more defined hairline and thicker growth at 9 months. 

  • Keep Your Hair plan ($29/mo): For early to moderate hair loss, contains 1 active ingredient (finasteride) in oral form
  • Keep and Regrow Your Hair plan ($49/mo): For advanced hair loss, contains 2 active ingredients (finasteride + minoxidil) in oral form

Your prescription will be shipped (discreetly) via Australian Post with automatic refills every 3 months. Your subscription cost includes your initial doctor consult + unlimited doctor follow-ups, with the ability to reach out to alter or pause your subscription at any time.

Pilot customer reviews: 

Trustpilot: 4.4/5 | 380+ reviews

ProductReview.com.au: 4.5/5 | 1.6k+ reviews

Quick & easy process without going in personTrustPilot
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“I am so glad I chose Pilot to assist with my hair loss journey. I've just started to notice some receding at the hairline and wanted to talk to my doctor about it. Instead, I found Pilot and had the benefit of a quick online questionnaire and consultation. Within a week, my medication had arrived by mail. The service was extraordinarily quick and professional. And the prescription prices are ultra competitive. Highly recommended, only wish I had found them earlier!”
Worth it for the convenienceProductReview.com.au
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“I used to get my hair loss medication from my pharmacy through a script from my GP… I decided to choose convenience over cost, which is the only real caveat to this service… For me, the extra cost for the convenience of automated/unlimited repeats, free express shipping and free consults/contact whenever I need it is for the most part worth it…. Instead of only getting 2-3 repeats from my gp, I have 12 months worth of repeats... You can also keep in contact with your prescribing doctor and change/add medications or adjust doses for your next orders. Overall, a pretty decent service where you pay a little extra for your convenience. That extra cost won't be for everyone, and I'm sure price disparity will vary from treatment to treatment, but at least as far as hair loss is concerned… it could definitely be a lot worse.”
Customers' health comes firstTrustPilot
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“I really liked this service because it was quick and simple. The evaluation survey was easy to respond to and the doctor called the following day to confirm a few details and approved my prescription, which arrived only 3 days later. The whole team took extra care to make sure my health was the priority and not just the sale of some pills. I was very impressed.”
Hair loss management is easier than you thinkProductReview.com.au
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“I am 61 y.o. male, had a thinning hair line & thought my baldness was inevitable. I took the plunge & contacted Pilot for professional opinion. I followed the Doctor's instructions, & through Pilot I subscribed to a very affordable hair management program & to my very pleasant surprise, the results have been extremely satisfying.”
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Mosh vs Pilot: What hair loss treatments do they offer? 

Mosh has oral and topical options, while Pilot only offers oral medication. With Mosh, you also have the option to combine both oral and topical treatments into a customised plan. 

Oral finasteride 

Finasteride is a 5-alpha reductase inhibitor class of medication. It’s for men who have androgenetic alopecia, also known as male pattern hair loss. It works by blocking the process of testosterone converting to a hormone that causes hair follicles to stop working properly. 

Oral finasteride has been used for decades. A review of studies on finasteride found it effective for mild to moderate hair loss and noted that it didn’t have significant adverse effects. Research has shown results in three to six months.

Finasteride is the active ingredient in:

Oral finasteride + minoxidil 

Oral minoxidil is used in men with androgenetic alopecia to promote hair growth. A low dose is considered safe, but it’s still important for men to discuss potential side effects with their doctor.

While both minoxidil and finasteride are effective at treating hair loss independently, they are often combined for the best results. When combined, they work even more effectively to block the enzyme that converts testosterone into DHT, increasing blood flow to hair follicles to further hair growth. 

Combining the 2 active ingredients is best for someone with advanced hair loss or for someone who’s noticed their hair loss for longer.

Oral Finasteride + Minoxidil are the active ingredients in:

Do they offer topical minoxidil?

Because topical treatments target a single area of the body, side effects are generally less of a concern than systemic medications like pills, which act on multiple body parts as they enter your bloodstream.

Oral finasteride is systemically absorbed in the bloodstream, allowing the medication to interact not only with DHT in the hair follicles but also with DHT in the testicles and prostate, potentially causing side effects such as decreased libido and erectile dysfunction.

Topical finasteride, on the other hand, is more likely to remain localised in the specific, target treatment area of hair loss (directly on your head). When it’s also fortified with minoxidil, this helps to dilate blood vessels, which can help other ingredients applied at the same time get into the scalp.

Topical Finasteride + Minoxidil is the active ingredient in:

The Verdict: Which is the best hair loss treatment service?

Mosh and Pilot both offer hair loss telehealth treatment for Australian men with free consultations and unlimited communication through subscription. In addition, both are good for men who are open to oral treatment (finasteride capsules) for hair loss, with comparable pricing for this option.

Mosh Best for advanced hair loss

Mosh is a better choice for those looking for topical treatment, whether the desire is to avoid oral medication or combine the two for higher clinical effectiveness. Mosh’s Prevention and Regrowth plan lets you choose topical spray on its own if you’d prefer to avoid the chance of side effects from oral treatments and keep it concentrated on your scalp.

Mosh’s Prevention plan is best for early-stage hair loss with receding hair, and its Prevention and Regrowth plan is best for thinning and receding. The Hair Loss Clinic plan is for advanced thinning and receding and is the most clinically effective method because it combines oral and topical treatments.

Pilot More affordable with fewer treatment options

While Pilot has fewer options and doesn’t offer topical treatment, their Keep and Regrow Your Hair plan is more affordable than Mosh’s comparable plan. While the savings are relatively small monthly, they would add up over time. 

With Pilot, the Keep Your Hair plan is for those with early-stage hair loss, while the Keep and Regrow Your Hair plan is designed for more thinning and receding. 

One other factor that distinguishes the two is communication. Pilot works completely through texting. So, you can consider your communication preference if you have one.


Both platforms offer a plethora of other treatment options for men’s telehealth and wellness, very worthy of checking out.

Mosh and Pilot frequently asked questions (FAQs)

For both Mosh and Pilot, the dosage is determined through consultation. Both services personalise dosages to meet each person’s needs, using compounded medications to provide customised dosages. The dosage can later be adjusted if needed.

  • Prevention plan with one active ingredient (oral finasteride): $24/mo
  • Prevention and Regrowth plan with 2 active ingredients (oral finasteride + minoxidil): $45/mo
  • Prevention and Regrowth plan with 2 active ingredients (topical finasteride + minoxidil): $45/mo
  • Hair Loss Clinic plan with both products from the Prevention and Regrowth plan (topical AND oral finasteride + minoxidil): $56/mo

  • “Keep Your Hair” plan with one active ingredient (oral finasteride): $29/mo
  • “Keep and Regrow Your Hair” plan with two active ingredients (oral finasteride + minoxidil): $49/mo

Click the button below to get started with Mosh and answer a few simple questions about your health and medical history, which Mosh’s team of doctors will use to assess you for treatment possibilities. If you’re eligible for prescription treatment, you’ll have a consult with an Australian doctor (call, video, or chat).

Click the button below to get started with Pilot and take their online quiz. Your answers will be shared with your assigned Pilot doctor to determine the best treatment plan for you. They will reach out via online chat if they have additional questions before prescribing your treatment plan.

Mosh offers a Hair Starter Kit that doesn’t require a prescription. It includes minoxidil topical spray, as well as shampoo, conditioner, and a vitamin supplement.

Pilot offers a non-prescription Hair Growth Booster Kit. It includes shampoo, conditioner, biotin hair gummies, and a derma roller.

Your Mosh Portal gives you the ability to pause, change, or cancel your subscription at any time without penalty. In your Mosh portal, go to the “contact us” section, where you’ll find an option labeled “cancel my subscription.” Send a note through this, and the company will cancel the subscription in response.

Pilot allows you to delay your treatment shipping or cancel at any time with no fee. On Pilot’s website, go to your profile, select the treatment plan you wish to cancel → “manage order” → “help” → “how to cancel my subscription” → “click here to cancel”.

In addition to hair loss, Mosh also offers personalised clinical treatments for men, including: 

  • Sexual health: Erectile dysfunction, premature ejaculation
  • Mental health: Therapy or medication treatment for anxiety, depression, and more
  • Weight loss: Shakes, medication, dietitian program
  • Skincare: Prescription or over-the-counter products for acne, anti-ageing, & regular skincare

In addition to hair loss, Pilot also offers men’s health treatments, including: 

  • Sexual health: Erectile dysfunction, premature ejaculation, oral & genital herpes 
  • Weight loss: Metabolic reset program, which includes medication & health coaching
  • Skin: Custom prescription treatments for acne, anti-ageing, pigmentation, and more
  • Mental health: TIACS (This Is A Conversation Starter) for free, early-intervention, short-term mental health counseling through text or call
  • Sleep: Prescription sleep support

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