Losing hair is tough for anyone. You might feel like you’ve become the subject of a cosmic joke, with new hairs showing up in your ears and nose while the hair you want to keep—on top of your head—gets thinner and thinner. Fortunately, you’re not at the mercy of the universe. You have interventions at your disposal, just as you can zap away unwanted hairs.
Toward the goal of keeping the hair on your head as long as possible, we’re reviewing the best Australian hair loss treatment platforms: Mosh vs Pilot.
We’ll give an overview for those of you looking for effective medications with the added benefits of at-home delivery and convenient doctor’s consultations, covering the types of products you can expect from each brand, pricing, and details on effectiveness.
Tl;dr – What’s the best hair loss treatment platform?
Topical option: Mosh offers topical minoxidil by itself, which avoids potential side effects of oral medication or can be combined for more advanced hair loss.
Effective: Mosh offers more options and combinations to improve effectiveness and cater to more preferences.
Consultation options: Mosh has three communication options with medical hair loss advisors (text, video chat, or phone).
Cheaper: The 2-ingredient plan is more affordable than Mosh’s comparable one, with savings that add up with continuous use.
More direct: Pilot is more upfront about what’s included in its treatments and what you get for each price point.
Mosh vs Pilot overview: Best personalised hair loss treatment brand
Best Personalized Hair Loss Treatment Brand | ![]() | ![]() |
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Hair loss treatment products | Oral finasteride Oral minoxidil Topical minoxidil | Oral finasteride Oral minoxidil |
Oral finasteride price | $29/mo | $29/mo |
Oral finasteride + minoxidil price | $55/mo | $49/mo |
Topical finasteride + minoxidil price | $55/mo | ❌ |
Topical and Oral finasteride + minoxidil price | $69/mo | ❌ |
Free unlimited doctor's consultations? | ✅ | ✅ |
Doctor consultation methods? | Phone call, video chat, text | 100% text-based consultations |
Personalized dosages? | ✅ | ✅ |
Free delivery? | ✅ | ✅ |
Delivery Area | Australia | Australia |
What else can they treat? | Sexual health (ED & PE) Anti-ageing Acne Mental health Weight loss | Sexual health (ED, PE, herpes) Skin Mental Health Sleep Weight loss |
Website | Mosh | Pilot |
Mosh hair loss review: Who is it for?
Mosh is an online telehealth service that offers personalised prescription medication to address hair loss and other forms of men’s health treatments. You’ll go through a consultation online and have medication conveniently prescribed by an Australian registered doctor if it suits your situation.
Everything is online, from your quiz to your doctor’s consult (text, call, or video), subscription, and ongoing treatment or questions. With three options at different price points, Mosh’s licensed physicians can recommend the most effective way to treat your individual causes of hair loss with over 85 treatment combinations, oral and topical.
- Keep plan ($29/mo): For early-stage hair loss, contains 1 active ingredient (finasteride) in oral form
- Keep & Regrow plan ($55/mo): For moderate hair loss, contains 2 active ingredients (finasteride + minoxidil) in oral or spray (topical) form
- Keep & Regrow Pro plan ($69/mo): For advanced hair loss, contains 2 active ingredients (finasteride + minoxidil) in oral and spray form (combined treatment for best results)
Your prescription will be sent to your home in discreet packaging every three months, and you can expect to see results in 3-6 months, with increased hair growth in 9 months.
Whether you’re experiencing early thinning, moderate hair loss, or advanced balding, Mosh offers prescription treatments for all stages of hair loss at affordable prices.
Mosh customer reviews:
Trustpilot: 4.4/5 star | 1.2k+ reviews
Pilot review: Does Pilot hair loss work?
Pilot is also an Australian telehealth company offering hair loss solutions and other men’s health treatments – prescriptions and non-prescription. Consultations are carried out virtually, and, if applicable, medication is sent to your home.
Whether you are balding, your hair is thinning, or you’re noticing a receding hairline, Pilot’s team of Aussie doctors will work with you through 100% text-based communication to formulate a custom hair loss treatment plan just for you.
After taking Pilot’s online quiz, they’ll work with you to get to the root cause of your hair loss and match you with the most effective oral treatment for you. The medication comes in compounded daily capsules formulated to show results in 3-6 months, with a more defined hairline and thicker growth at 9 months.
- Keep Your Hair plan ($29/mo): For early to moderate hair loss, contains 1 active ingredient (finasteride) in oral form
- Keep and Regrow Your Hair plan ($49/mo): For advanced hair loss, contains 2 active ingredients (finasteride + minoxidil) in oral form
Your prescription will be shipped (discreetly) via Australian Post with automatic refills every 3 months. Your subscription cost includes your initial doctor consult + unlimited doctor follow-ups, with the ability to reach out to alter or pause your subscription at any time.
Mosh vs Pilot: What hair loss treatments do they offer?
Mosh has oral and topical options, while Pilot only offers oral medication. With Mosh, you also have the option to combine both oral and topical treatments into a customised plan.
Oral finasteride
Finasteride is a 5-alpha reductase inhibitor class of medication. It’s for men who have androgenetic alopecia, also known as male pattern hair loss. It works by blocking the process of testosterone converting to a hormone that causes hair follicles to stop working properly.
Oral finasteride has been used for decades. A review of studies on finasteride found it effective for mild to moderate hair loss and noted that it didn’t have significant adverse effects. Research has shown results in three to six months.
Finasteride is the active ingredient in:
- Mosh’s “Keep” plan ($29/mo)
- Pilot’s “Keep Your Hair” plan ($29/mo)
Oral finasteride + minoxidil
Oral minoxidil is used in men with androgenetic alopecia to promote hair growth. A low dose is considered safe, but it’s still important for men to discuss potential side effects with their doctor.
While both minoxidil and finasteride are effective at treating hair loss independently, they are often combined for the best results. When combined, they work even more effectively to block the enzyme that converts testosterone into DHT, increasing blood flow to hair follicles to further hair growth.
Combining the 2 active ingredients is best for someone with advanced hair loss or for someone who’s noticed their hair loss for longer.
Oral Finasteride + Minoxidil are the active ingredients in:
- Mosh’s “Keep & Regrow” plan ($55/mo)
- Pilot’s “Keep and Regrow Your Hair” plan ($49/mo)
Do they offer topical minoxidil?
Because topical treatments target a single area of the body, side effects are generally less of a concern than systemic medications like pills, which act on multiple body parts as they enter your bloodstream.
Oral finasteride is systemically absorbed in the bloodstream, allowing the medication to interact not only with DHT in the hair follicles but also with DHT in the testicles and prostate, potentially causing side effects such as decreased libido and erectile dysfunction.
Topical finasteride, on the other hand, is more likely to remain localised in the specific, target treatment area of hair loss (directly on your head). When it’s also fortified with minoxidil, this helps to dilate blood vessels, which can help other ingredients applied at the same time get into the scalp.
Topical Finasteride + Minoxidil is the active ingredient in:
- Mosh’s “Keep & Regrow” plan ($55/mo)
- Mosh’s “Keep & Regrow Pro” plan ($69/mo) with added benefits of oral finasteride + minoxidil for the most clinically effective approach
The Verdict: Which is the best hair loss treatment service?
Mosh and Pilot both offer hair loss telehealth treatment for Australian men with free consultations and unlimited communication through subscription. In addition, both are good for men who are open to oral treatment (finasteride capsules) for hair loss, with comparable pricing for this option.
Mosh Best for advanced hair loss
Mosh is a better choice for those looking for topical treatment, whether the desire is to avoid oral medication or combine the two for higher clinical effectiveness. Mosh’s “Keep & Regrow” plan lets you choose topical spray on its own if you’d prefer to avoid the chance of side effects from oral treatments and keep it concentrated on your scalp.
Mosh’s “Keep” plan is best for early-stage hair loss with receding hair, and its “Keep & Regrow” plan is best for thinning and receding. The “Keep & Regrow Pro” plan is for advanced thinning and receding and is the most clinically effective method because it combines oral and topical treatments.
Pilot More affordable with fewer treatment options
While Pilot has fewer options and doesn’t offer topical treatment, their “Keep and Regrow Your Hair” plan is more affordable than Mosh’s comparable plan. While the savings are relatively small monthly, they would add up over time.
With Pilot, the “Keep Your Hair” plan is for those with early-stage hair loss, while the “Keep and Regrow Your Hair” plan is designed for more thinning and receding.
One other factor that distinguishes the two is communication. Pilot works completely through texting. So, you can consider your communication preference if you have one.
Both platforms offer a plethora of other treatment options for men’s telehealth and wellness, very worthy of checking out.
Mosh and Pilot frequently asked questions (FAQs)
- “Keep” plan with one active ingredient (oral finasteride): $29/mo
- “Keep & Regrow” plan with 2 active ingredients (oral finasteride + minoxidil): $55/mo
- “Keep & Regrow” plan with 2 active ingredients (topical finasteride + minoxidil): $55/mo
- “Keep & Regrow Pro” plan with both products from “Keep & Regrow” plan (topical AND oral finasteride + minoxidil): $69/mo
Click the button below to get started with Mosh and answer a few simple questions about your health and medical history, which Mosh’s team of doctors will use to assess you for treatment possibilities. If you’re eligible for prescription treatment, you’ll have a consult with an Australian doctor (call, video, or chat).
Click the button below to get started with Pilot and take their online quiz. Your answers will be shared with your assigned Pilot doctor to determine the best treatment plan for you. They will reach out via online chat if they have additional questions before prescribing your treatment plan.
Mosh offers a Hair Starter Kit that doesn’t require a prescription. It includes minoxidil topical spray, as well as shampoo, conditioner, and a vitamin supplement.
Pilot offers a non-prescription Hair Growth Booster Kit. It includes shampoo, conditioner, biotin hair gummies, and a derma roller.
Your Mosh Portal gives you the ability to pause, change, or cancel your subscription at any time without penalty. In your Mosh portal, go to the “contact us” section, where you’ll find an option labeled “cancel my subscription.” Send a note through this, and the company will cancel the subscription in response.
Pilot allows you to delay your treatment shipping or cancel at any time with no fee. On Pilot’s website, go to your profile, select the treatment plan you wish to cancel → “manage order” → “help” → “how to cancel my subscription” → “click here to cancel”.
In addition to hair loss, Mosh also offers personalised clinical treatments for men, including:
- Sexual health: Erectile dysfunction, premature ejaculation
- Mental health: Therapy or medication treatment for anxiety, depression, and more
- Weight loss: Shakes, medication, dietitian program
- Skincare: Prescription or over-the-counter products for acne, anti-ageing, & regular skincare
In addition to hair loss, Pilot also offers men’s health treatments, including:
- Sexual health: Erectile dysfunction, premature ejaculation, oral & genital herpes
- Weight loss: Metabolic reset program, which includes medication & health coaching
- Skin: Custom prescription treatments for acne, anti-ageing, pigmentation, and more
- Mental health: TIACS (This Is A Conversation Starter) for free, early-intervention, short-term mental health counseling through text or call
- Sleep: Prescription sleep support